Quest on Franklin

Stayed here for work multiple times, really clean and modern and serviced really well daily. The staff are really nice and welcoming. Gym is small but functional, has enough stuff to work out. Some rooms connect for families and have an A room (bigger) connecting to a B room (smaller). Central in the city. Close to the central market. Great place to stay for work in Adelaide or for city holidays.

Recently, my family stayed in Quest on Franklin for about 3 weeks. We stayed in connected rooms with one main entrance door at L7. It was basically a two bedrooms apartment with another connected room. Total 6 sleeps, 2 toilets, and 2 pantries. Two bedrooms apartment equipped with washing machine, dryer, dishwasher, big fridge, oven and microwave. The two bedrooms apartment had a balcony in the living room, which was facing west. It offered an amazing sunset view. The facilities and the overall cleanliness were reasonably good. All the electrical appliances functioned well. The room attendant came to tidy up the rooms every day except Sundays. The overall satisfaction was between fair to satisfied. The biggest problems were: 1. The bedroom facing west was a bit warmer, as the air-conditioning didn't perfect support the cool air demand during our stay, which was one of the hottest months within a year. 2. The quality of mattresses and pillows were of lower quality. The mattress in the connected small bedroom was uneven at the edge. Perhaps it was because it had been over applied heavyweight at the edge of mattress so it was slightly deformed. If the beddings could be improved, it will be a much more lovely hotel.

The accommodation is way too far from allocated parking. Used soap kept bubbling up through the drain in the bathroom floor which wasn't pleasant. Housekeeping was pretty good but I think it's slack to not have this on Sundays. On occasion they also failed to collect used linen on the floor, collect rubbish and replace bin liners. The elevator doesn't work properly either and key cards regularly fail. I wouldn't stay here again unless I couldn't find anything else.