Quinta Bella Huatulco

Such a lovely experience! The ladies at the spa are the sweetest! We loved the restaurant Aroma, the beach is wonderful, the rooms precious. We stayed in the rooms along the mountain side view and we loved it! We spent about half and half of the time in and out of the hotel. We visited the neighbors restaurants. We definitely will come back!

Charming little (relatively) resort right on the beach. Nice, chill vibe with a mix of families, couples and snowbirds. The onsite construction is a bit annoying, but you’re not here to sit in your room ditto for terrible WiFi). I will say they should better protect against some of the work they are doing in public areas - sparks were flying in the lobby from some metal work! A few restaurants a short still away (Blada Yu!) as well as an Oxxo and big Chedraui supermarket. Poolside service was friendly and the rooms clean with strong A/C. A fun surprise was the almost nightly live entertainment, including opera (very good Soprano!), dance lessons, and a charming crooner, all on the beach. I would happily return…I miss it already!

Be extremely careful on what you book here. The pictures of the rooms in the booking website are not what you are getting. If it says “Mountain View” that just means you are going to be looking at the parking lot or construction. They have like 3 different categories of rooms and when you get to the hotel, they will give you an old room and then tell you that if you want the room in the picture of your booking that you need to pay to upgrade. The staff on the front desk, specifically Fernanda, is horrendous to deal with. She is incredibly rude and unprofessional. I had a room change for my last night at the hotel. The hotel staff the night before had confirmed my room for my last night and while I was on my way out for a tour in the morning, Fernanda almost made me miss it because she was refusing to do what the hotel staff the night before had arranged and wanted me to move rooms again. I told her I was going to miss my tour and she just replied that it wasn’t her problem and that I couldn’t keep the room I was told the night before. 0/10 for Fernanda and the front desk staff. There is also construction going on so during the day it’s super loud. If you want to sleep during the day or just hang out in your hotel room, this is not the place to go. Please also note that this hotel is categorized incorrectly as a 5 start hotel on Google. The staff told me that they were a 4 star hotel. The positive side is that the location of the hotel is good. The hotel is close to downtown and a lot of the local attractions. The beach the hotel is located at is also nice but not great for swimming. There are various restaurants at the hotel and they have activities in the morning (yoga/pilates) and at night as well. They also have a gym and spa on site.