Quinta Das Eiras
Santa Cruz · Portugal · Caminho Das Eiras Santo Da Serra 9100 266 Santo António Da Serra Portugal
About Quinta Das Eiras — Luxury Boutique Hotel in Santa Cruz
Quinta Das Eiras is an exceptional 4-star hotel in Santa Cruz, Portugal. Guests enjoy a distinctive experience combining world-class facilities including garden, pool, airport transfer, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
It was ok, the cabins were cozy and the area is beautiful, BUT, it's definitely a novelty stay, I would say only good for one night of stay for the experience, it's too remote for the whole stay, so definitely don't plan to stay here for your whole trip. Also heaters in our room didn't work, we had a small plug in heater that didn't do too much. Bring your own shampoo/body wash as these were not provided in the bathroom. There is also no tea or coffee but there is a electric coffee maker and kettle.
If I could give this place zero stars, I would! We wanted to cancel our last night, as the policy allowed, but our request was denied. There was no hot water or WiFi, despite being listed in the description, and the owner was completely unresponsive. While the atmosphere was decent, the location was difficult to find and the road from Funchal was quite dangerous. I recommend staying away from this place!!!
If I could give this place negative stars, I would! We tried to cancel our last night, which the policy allowed, but they outright rejected us. There was no hot water or WiFi, even though those were promised in the listing. The owner couldn’t care less and was completely unresponsive. The atmosphere was mediocre at best, but the location was nearly impossible to find, and the road from Funchal was treacherous. To top it all off, the bed was horrendous—old, lumpy, and felt like sleeping on a slab of concrete. Save yourself the trouble and avoid this place at all costs!