Quinta de Silvalde

Super romantic hotel located in a lovely spot. Modern, clean, spacious rooms. Great breakfast with fresh ingredients. Friendly staff. An amazing wine cellar with old Porto wines. Dinning is posible Nice indoor pool with a small gym.

We had the most amazing stay at Quinta de Silvade.The staff were very friendly and helpful in making us feel at home. The kids had a great time exploring the wonderful gardens and enjoying a bike ride through the premises.

Our stay at Silvalde was disastrous and the worst we’ve experienced. It was the first hotel we’ve ever left early. We’d planned to celebrate my wife’s birthday but regretted it as soon as we arrived. We were “upgraded” to a bungalow, which was dirty with dust, socks left by a previous guest, dirty cups, and a missing safe. The “safe” they brought was laughable—small and portable. The room had multiple issues: worn-out towels, limescale and holes in the shower, one hook only for bathroom towels, broken terrace doors, a faulty fridge, and a poorly equipped kitchenette. The "heated" pool was cold, and the spa area had water puddles with electrical cords from lots of dehumidifiers. The lack of basic facilities like trash bins for dog waste was frustrating, and the spa was in a separate building, making it inconvenient in colder weather. We had also pre-arranged a vegan birthday dinner, but the experience was a mess. The first course was non-vegan, and when the staff realised their mistake, the replacement was a tiny, bland vegetable plate. The main course, barley risotto, lacked the promised “crispy aubergine.” For dessert, they served a non-vegan cake—after promising a vegan one. When I confronted them, they insisted it was a gift, we could look at it, but that we couldn’t eat it. The whole ordeal was humiliating, especially on my wife’s birthday. We immediately informed the "manager" at the front desk that we would not be staying the second night. The next morning, we were charged full price for the dinner (bar a fruit salad we had not asked for), despite the many mistakes, and no one from management apologised, made a gesture to appease us or even acknowledged the issue. We had to book somewhere else at the last minute, which ruined our plans. A manager said we “ate the food, so we had to pay,” even though it was their mistake. The service was abysmal, and we won’t return. Stay away from this hotel—they don’t care about their guests. Thankfully, our last-minute booking at an organic quinta near Porto was amazing. Even though booked the same afternoon, they went out of their way to accommodate us with a delicious vegan dinner and a surprise cake, which made up for the disaster at Silvalde.