Quintocanto Hotel and Spa

This hotel is perfectly located! The staff is phenomenal. The hotel is in a ZTL area and we were arriving by car. They have staff readily available to meet you at your car and park it for you. They get it for you any time you need it. We used the hotel at the beginning and end of our vacation, and both sides they brought all of our baggage from the car to the room door. Great place.

Well located hotel, welcoming Family Suite. Abundant breakfast. Compliments to Serena and Davide for their calm continuous availability. We will definitely return next year!

This hotel is in serious need of renovations, we can't understand how it has 4 stars seeing the state of the room, corridors, lights, etc. Even the plates, bowls and glasses of the restaurant are broken! And they keep using them! Also we didn't realise they were broken when we first took them and served our food. The room was in very poor condition, it smelt like dust, everything felt really old, there were scratches in almost all surfaces like the tables, walls, even the tv! There was no elevator to access our room, our bed was extremely uncomfortable, the air conditioning was very noisy, and the room service was very poor. They turned up to clean our room at 2pm when we were trying to hide from the extreme heat in Palermo. Having to leave our room after lunch while is that hot was extremely inconvenient. The location is great, the staff is really friendly and helpful, and the breakfast is tasty. However, whether you are an early riser or need to arrive late in the night, the hotel will be closed and you'll need to ring to be granted access. Overall we were extremely disappointed, we were hoping to find a much modern hotel as showed in their pictures.