Radisson Blu Bordeaux

Perfect option for a short term stay in Bordeaux. We were delighted to spend two nights at this beautiful hotel. Smooth check-in (as a Radisson VIP member), our room was upgraded to the corner room with a stunning river view. The personal was super friendly, especially the receptionist guy with curly hair named Mathias, he was so kind, hospitable and professional! He helped us with every requests we had during the stay! The breakfast was quite regular, there was not much options to choose from, but since it was complementary I can’t complain at all. The rooftop bar and restaurant was really nice during the late evening, we had a few cocktails and I would highly recommend to try the Caipirinha there! Location was ok, you can reach the center by 35-40 minutes walking or 15 minutes by tram. Overall, I would give this hotel a solid 9 out of 10 and looking forward to come back here in the nearest future!

We did have to change rooms on arrival as the first one smelled musty with stained carpet, the next room was very nice and no complaints. Spa really nice. Easy to get to centre of town and cite du vin

Disappointing Experience with Room Upgrade Our group had booked several rooms at the hotel, and I was one of the guests who had reserved an upgraded room. As the last person in the group to check in, I was given a room that did not match the standard of the upgraded room I had booked. When I raised this with the hotel, I was told that I could only receive a room matching my original upgrade if I paid an additional fee per night—even though such rooms were available. This is not the level of service I would expect from a hotel chain of this reputation. Overall, it was a disappointing experience that fell short of expectations. I hope the hotel takes this feedback seriously to improve future guest experiences.