Radisson Blu Hotel Port Elizabeth

A few metres from the ocean. While checking in, was munching on sweets that are at reception. Warm reception environment with impeccably dressed staff. Had a amazing stay. Bed was super comfortable, amazing coffee/tea selection in the room. Had a TV in the room and lounge area. Lovely ocean view in the morning. Absolutely quietness all around and fits me just right.

It's a four-star hotel that has allowed itself to slip. There's nothing wrong with the rooms but they're not fancy. The staff at the reception could not be more professional. The major drawback is there is some petty crime with items missing from the rooms, and the restaurant food is atrocious. I tried the soup, the steaks, the pizza and the pasta. I would not go back to eat that food. Within walking distance there are quality restaurants that are cheaper, too.

If you're expecting a five-star hotel, this isn't it. The property is in dire need of refurbishment, particularly the rooms. We booked a junior suite, but the living area was unusable because the "sofa" was broken, and the air conditioning didn't work; it only functioned in the bedroom. Additionally, all the cupboard units are chipped or show signs of water damage. There is a sign in the elevator stating that the hotel is undergoing a soft refurbishment, but we should have been informed about this before booking. Furthermore, there has been no visible evidence of any work being done, leading me to suspect that management put up the sign to deflect complaints. Overall, this hotel offers very poor value for money, and I am hugely disappointed. I hope this review helps others make an informed choice. I doubt management will take notice, given their standard, AI-generated responses to previous complaints.