Radisson Hotel & Convention Center Toluca

I enjoyed my stay in this hotel. Rooms are very spacious and clean. Breakfast could be better though!

The hotel's interior design is truly beautiful. The ambiance of the arboretum and atrium areas lifts one's spirit. Courteous and professional staff. Room clean. Wifi good. Comfortable bed. The adjustable face mirror, with a magnification side, in the bathroom alcove was marvelous. Loved the open shelves in room instead of drawers, as this design prevents leaving things behind. There's a coffee maker, but neither a fridge nor a microwave. The lack of a fridge in a hotel room at this level is a real disappointment. I needed to use clothespins to close a gap in the window drapes for privacy. A lot of folks walk by the rooms, and unless I closed off my drapes entirely, I felt a lack of privacy, but if I closed off the drapes, I cut off the fresh air from the atrium. Echoing sounds of conversations from the atrium were a constant companion in my room because of the interior design's acoustical effects. Breakfast not included in stay. Wonderfully long desk in room, but outlet (which includes two USB-A ports) is only on one end, so guests either need to haul out a power strip with a longish cord to compete with the coffeemaker - or move the coffeemaker over to the sink counter. Regrettably, the lack of features that are important to me outweigh the lovely positives.

The hotel feels vary dated, reminiscent of the 1980s, which created a somewhat depressing atmosphere. The carpets and furniture in my room also looked old. My room lacked an outside window, offering only a view of a dark, enclosed inner garden area. Additionally, the breakfast provided was no more than "decent". Based on my experience with the outdated facilities and furnishings, lack of natural light in the room, and merely decent breakfast, I was surprised and suspicious by the hotel's high rating on google maps.