Radisson Hotel Diamond Barranquilla
Barranquilla · Colombia · Calle 85 #47 11
About Radisson Hotel Diamond Barranquilla — Luxury Boutique Hotel in Barranquilla
Radisson Hotel Diamond Barranquilla is an exceptional 4-star hotel in Barranquilla, Colombia. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
The best…. All I Can tell you is it is an awesome experience, will come back to this hotel every time I am in this city! And so many staff do speak English…
extremely friendly staff. The pool is nice, but it's a bit weird how the bar up there has been abandoned. very nice workout room in the early morning or in the evening when it's cooler. All in all, seems like the hotel has seen some better days. The first day I walked quite a distance in one direction and it just seemed like the neighborhood surrounding the hotel was rundown. The next day I walked the other direction and it was very nice, so it's in an intersection of qualities. I have to come back to the staff, though, who were always extremely helpful, pleasant and kind.
After checking in, I went to my room and was immediately disappointed. The room hadn’t been properly cleaned, the toilet wasn’t flushing, and the shower wasn’t working correctly. I asked to speak with the hotel manager, but the situation only got worse. The property was surrounded by a noisy construction zone, which made both the room and pool area extremely loud and unpleasant. Although we were offered a coupon for a welcome drink, it wasn’t available when we came to redeem it. The hotel manager I spoke with was unprofessional and unhelpful—he didn’t apologize once for the inconvenience and seemed more interested in upselling me than addressing any of the issues. I will be filing a formal complaint with the Radisson corporate office regarding this experience.