Radisson Resort and Spa Lonavala

Had a wonderful experience at the property. Lovely pool, and amazing staff that took care of everything. Special thanks to Mayur for an enjoyable experience for our kids- we loved the treasure hunt and origami. Great idea to have a live sitar player but sorry to see that he is positioned in a corridor and his music cannot be heard inside the restaurants - suggestion would be to move the sitar player inside the restaurant or a location where people can sit and hear and watch him. Suggest having other types of classical/ royal musicians and artists as well - tabla would be fun experience for kids to watch

Wonderful Family Stay with Exceptional Hospitality.We had a truly comfortable and pleasant stay. The hospitality was top-notch — special thanks to Durva from Guest Relations for regularly checking in and ensuring we had everything we needed. The front desk team was warm and efficient, making our check-in and overall experience seamless. The restaurant staff was courteous and attentive, and the food at Marquee was absolutely delicious — a perfect mix for both adults and kids. A great choice for families looking for a relaxing and well-managed stay.

I am a member and have stayed at Radisson properties before so it wasnt a brainer we booked Radisson Lonavla for our babymoon. We booked a superior room for 2 nights through their app (4-6th August) and mentioned we would need a higher floor. Also the view as per the photo on the app shows a mountain view from the balcony now that is what you ll look for right if you planning a stay close to nature. On the day of check in we were given a room on the 1st floor with the view of 2 building structures from our balcony and that was the first let down, secondly while booking through app the member price showed was 11.5k per night (we did a booking 3-4 days in advance) and guess what on the day of check in it showed 9.5k per night for the same room. We honestly felt cheated. We spoke with the person at the reception for both the above issues and their answer was - we only have room on the first floor please come and check with us tomorrow at 10am - Yes the prices dropped but you booked through app and at that time and we cannot change it. Honestly, we felt cheated! Why would i sign up to your membership when this is what you have to offer? We have had great hospitality at Radisson Alibaug and Karjat and we thought this would be the same but we were wrong. Not once we sat in our balcony our babymoon stay was such a let down. We asked them if they could upgrade us for one night if that is a higher floor and they said we need to pay 3k more . Now the funny part is the room they were upgrading us to was Deluxe and the price on the app was less than what we had booked superior room for and they were asking us to pay 3k more i mean whateven is this hospitality! The only thing we loved was food and the staff at the restaurant. Their tea is fantastic! If you are in Lonavala i would say skip this one because you might get better stays close to nature for the same price . If you want a place to dine you can try their restaurants thats all! Also we did check on the room the next day when they said they ll check and let us know but they never called us :)