Raffl's Hotel

Perfect meal, price standart, very good weitress:)

We are usually astounded by the food quality and by the friendly staff, but today was not one of those days. This restaurant has always been a must on every vacation. We always made sure to come at least once if not more often. We always adored the rustic vibe and the friendly staff, but most importantly we loved the food so much, that we even brought friends with us multiple times. Today, however, was a different story. When we first looked at the menu we quickly realised that there must have been some changes made to it, as some of the dishes that we enjoyed in the past were completely missing. So much so that the only fully vegan option would have been the French fries. I understand that veganism isn't the status quo, but I expected to at least be able to choose what I wanted to eat. If I could actually eat animal protein of any kind (which I can't because of my medical condition), this wouldn't have been an issue, as there were multiple vegetarian options. No big deal. I asked for my dish to be made without eggs and explained that I can't eat animal protein. The portion size was a bit frustrating, as it was way too small, but I rolled with it. The problem however was the salad I ordered. I don't know if they just forgot to mention that the dressing had cream in it, which I didn't notice until i was halfway done because the dressing was mostly at the bottom or if they just thought I could eat the dressing, which I clearly stated I couldn't. I then spent the next 20 minutes in the bathroom throwing it all up. My mother had a similar experience. We both suffer from the same illness, so she asked for a bigger salad and specifically said it should be without the mozzarella. Not only was the salad with the same dressing as mine, but they first put mozzarella on it and when the waitress noticed, she brought it back to the kitchen. Ten seconds later, the same salad comes out but without the cheese. She noticed the dressing and didn't even eat anything. I'm not one to complain and critique, but I don't think that I should be suffering for a whole day afterwards just because someone didn't pay enough attention. I do hope they get back on the right track, as I would love to come back, but for now all I have to say is "No"

Here You can eat really Well..but unfortunatley they have a waitress ( the ones with piercing over the mouth) that is really rude. No smile, she snorts for everything and seems that you are not welcome If you come form Italy. Really dissapoint for this Kind of hospitality.