Ramada Brussels Woluwe

The rooms have a modern design and are clean (so the cleaning team seems to be doing their job well). But in all fairness I would not have thought this a 4* hotel and would not recommend this hotel if you have other options. The reasons are plenty: The service was close to unfriendly and didn't provide much support. During check-in I didn't receive any information about the breakfast, restaurant or bar. The windows can't be opened, which I find really terrible. There is no complimentary water in the room (which is not okay for a 4* hotel!) The bathroom needs renovation as the bathtub was broken and quick-fixed. Which hotel has a bathtub and an overlong curtain instead of a real shower? This is definitely nothing for people with disabilities or elderly people - or basically anyone. Standing on the shower curtain is not a nice experience. :( The beds are really narrow and my booking said "king size bed". I don't see how 80cm width can be king size... And something that most hotels have in common: why on earth do hotels always have a carpet in the rooms? That's disgusting!

I am also very disappointed as I also booked a room before Christmas for April and it was cancelled without a reason . They don’t answer the phone. Nor booking says why or gives alternative to same prices especially as the new hotel booked is double . I live 100 km away and I was just going with my daughter who has to take her A levels exams next day very early to make sure to be on time and don’t get any traffic. I think they could compensate or give a good deal with other hotels around

I booked a reservation at this hotel six weeks ago, and it has been canceled without any prior notification. This lack of communication was incredibly disappointing and left me scrambling to find alternative accommodation at a similar rate. It's unacceptable for a hotel to cancel a reservation without informing the guest, especially after 6 weeks when the rates doubled up. I would caution others to double-check their reservations and consider the reliability of this establishment before booking.