Ramada by Wyndham Oradea

The hotel is very well located ( a 10 minute walk to the city centre). It is very close to a shopping center. The room was very clean and had a comfortable bed. It had a full minibar, complementary water, a coffee maker, an iron and iron board, a safe; everthing that was needed. The bathroom was also very clean. I also liked the breakfast. They have also plenty of parking spaces.

I was deeply surprised by the attitude of the lady at the reception. On July 8th I was supposed to return to Bucharest, but after several delays the flight was canceled. It was 9 pm and no one was telling us anything. We managed to book a few rooms at the Ramada through the agency, and the lady at the reception was more than nice. She was human, empathetic, understanding. She treated us nicely from the moment we arrived, she gave us all the information in a friendly tone. I told her that we were leaving at 4 in the morning, that we had a plane then, and she prepared a packed breakfast for all 5 of us who left at that time. In the area of Customer Experience, many companies have work to do, but the lady at Ramada, too bad I don't know her name, was beyond anything! The overall experience at Ramada was incredible, from the way things were handled, to the attitude, to the room, cleanliness, the hotel itself looks very good and the next time I come back to Oradea, I will stay there, so I can enjoy the entire experience. Thank you, Ramada!❤️

Very good hotel with free parking, great restaurant, comfortable rooms. Good central location, friendly staff.