Ramada Hotel & Suites by Wyndham Ayia Napa

We had a short stay at Ramada and found the staff very friendly and accommodating to our needs. We appreciated their help very much. The pools were very clean and a good size. One had a volleyball net erected which was a big hit with our kids.

We have booked this hotel literally last minute to check in the next day after booking. Although reviews and ratings are super low our say was quite good in general. Rooms quality could depend on block you are living. We had a new modern building, so conditions were above “satisfactory”: new furniture, great bathroom, lots of space and stunning sea view from the balcony. Hotel has three small not deep pools with very warm water (could be great if you stay with children). We didn’t try hotel food as been eating outside all the time. Great location - there are plenty of restaurants, bars, entertainments, shops reachable by walking. Stuff seemed to be not in a hurry, working with its own calm pace (in some cases even a bit ignoring guests), but if you are chill about it, it doesn’t make any discomfort. Cleaning services are not provided each single day. The only critical stubble we faced is toilet in the pool area. Better visit in the room.

The only advantage of this hotel is location. Nothing more! Room not really modern, very used. Walls very thin- you hear everything from other rooms and corridors. I arrived at my room and bathroom was not cleaned, used and opened all little bottles of shampoos. Window was not working to lock it in “closed” position. I informed about it reception and nothing was done with it. Very poor customer service of front desk as well as restaurant staff. The waitress was very rude, pissed looking that we even came for a breakfast. Selection of food for breakfast is unacceptable- all food was looking and tasting fake, like a plastic. From bread there was just toast bread, vegetables not fresh, scrambled egg not possible to eat as it was as well fake. Hard-Boiled egg was like haribo. In the end we didn’t manage to eat anything- just we squeezed oranges to have at least some vitamins… Coffee poor quality, juices very sweet. I do not recommend you this hotel mainly because of breakfast and staff! The worst! Pool with mold in it. Very dirty. I do not recommend this hotel, there is many other nicer hotels in this area!