Ramada Plaza by Wyndham Istanbul Tekstilkent

Beautiful hotel, beautiful food and really helpful and friendly staff. The spa and pool are brilliant, the gym has enough equipment to cover short breaks. Cleanliness was excellent. Positioned well in textile city for shopping malls and far enough out of Istanbul centre to be relatively quiet although it’s still a busy area.

Modern hotel, clean, good security. They don't allow outside food in the hotel. There are dogs outside that I could hear barking all night. The rooms don't have proper AC, so they're a bit too warm. The original room they gave me smelled like cigarettes, even though it was a non smoking room, so I asked them to move me. Once I moved rooms, it was better. However, like other people mentioned, I also smelled the sewer smell in the bathroom. I also want to mention that staff came by the room to check on the mini bar during the day. They knocked quickly and then just barged in. I didn't even have a chance to get dressed. There needs to be a 3 knock procedure or something as I was very embarrassed. The breakfast buffet is nice but people let their kids run around in there without supervision and the kids are not using proper hygiene in the buffet.. They touch everything. The staff didn't do anything to stop this. Lots of tour buses and medical tourism type people staying here. The neighborhood feels safe. There is a little grocery store, Bank, and some restaurants nearby within walking distance too. There is also a metro station, with a huge mall one stop away. To get to downtown Istanbul, is easiest by Uber with only a 15 minute drive. This cost 500TL each way. The metro would be complicated and take over an hour.

I stayed there for 2 nights. When I checked in, the I didn't understand what the receptionist were telling me because it was half English, half Turkish. She was speaking very quietly, she tried to put some deposit on my card to be sure if I'm drinking anything from the mini bar. How can't you trust in your guest that they would pay for them if they are staying in a 5* Hotel? I didn't understand why we are not allowed to order food from anywhere else, why I need to choose anything from the restaurant? If I'm spending my money at your hotel, let me please feel free to decide what and from where I want to eat. My boyfriend went down for the food we ordered and the receptionist lady told him it is forbidden and they made a note for our room because of that. I would NOT recommend this hotel at all.