Ramada Plaza Changsha Xingsha

Stayed there for one night with a tour group. Room was spacious but air con was terribly noisy and not cool at all. A lady might be from house keeping came to my room and checked. Saying I turned the temperature of air con too low, it wouldn’t work. Then I complained about it’s too noisy , she asked me to turn the temperature higher and close the door of washroom. Not sure how it helped to make the room cooler. I don’t speak Mandarin but can understand a bit. The lady kept asking me to speak Mandarin, though I used translator to communicate to her. It’s so frustrated travelling in China if you don’t speak Mandarin. Even in a worldwide chained hotel wouldn’t change anything. Btw, the Tv in room didn’t work as well. Many people in my tour needed to change room at that night. Breakfast was ok but coffee machine didn’t work properly. The local guided said they don’t need to switch on air con at night , so no problems to them. What she said didn’t help at all as well. Will never return.

This hotel still has a lot of room for improvement; the curtains in the bathroom and bedroom are actually see-through, leaving no privacy for bathers. There are also problems with the air conditioning or partitions in the rooms. Smoke from other rooms can be smelled, leaving guests exposed to second-hand smoke all night long.

In the middle of summer, I felt uncomfortable with the air conditioner going below 27 degrees. When I complained, they brought me a fan. When I told them I was moving out of the room, they said I had to wait 10 minutes and it would go down. Only then did they adjust the temperature. The staff were also turning on the fan. This was my first time staying in a hotel like this. Not even one star was a waste.