Regina Isabella Resort Spa Restaurant

Review for late May/shoulder season Unfortunately the atmosphere in late May is just not what I expected—this review is only about that. The hotel itself is beautiful, the breakfast is wonderful, and the staff is excellent. But for an upscale spa hotel, this place is oddly both a little empty and yet quite noisy with little kids. I expected a chill, romantic atmosphere with mostly adults. Maybe because it’s shoulder season for the area (though the weather is wonderful at a sunny, summer feeling 72 f!) it’s different. With the (gorgeous) tile floors, I can hear kids running and screaming in the halls during the day and at the pool. While the hotel bar has been empty every time I checked, It’s about 130 am and my upstairs neighbors have been stomping around and opening drawers, moving furniture and dropping things, for hours. I don’t mind a lively atmosphere and some late night stuff at all but this is not that. It’s isolated loud noises in mostly empty spaces. I imagine it’s different at the height of summer. Just a heads up for spring travelers. Like I said, otherwise everything is lovely, just not the vibe I was looking for.

Review for Hotel Regina Isabella, Ischia The hotel overall feels old and worn. However, cleanliness is at a very high standard – there is absolutely nothing negative to say in that regard. Still, the rooms are dated and no longer meet today’s expectations. The lobby is also quite dark and could benefit from a more modern touch. The staff are attentive and very friendly. Nevertheless, we were initially placed, with a child, in a room far away, right next to the kitchen exhausts. After we complained, we were given another room, but it faced the street where loud music played every evening. When traveling with a child, I would have expected a bit more understanding and a quieter room. In my opinion, the prices are significantly overpriced. There is no direct beach – guests lie on concrete platforms or by the pool. It was also almost impossible to reserve a sunbed daily, as they were already taken early in the day. On a positive note, the lifeguard was very helpful and attentive. Despite the friendliness of the staff, I would not choose to stay at this hotel again.

Unfortunately, I would not characterize this hotel as a five star resort. My husband and I stayed here this past week for a portion of our honeymoon and were very underwhelmed, especially after coming from another five star hotel in the Amalfi coast. While the breakfast and location were great, everything else was lacking. The interior of the hotel is very dated and there is the smell and feeling of being in an old hospital. All of the towels and robes had this very strong vinegar smell which was so powerful that we could smell it as soon as we entered our room. There was a sewage smell while sitting outside near the sea and the sun bed service was nonexistent. The strangest aspect of this hotel though was that the sun-beds at the pool and beach were not first come first serve. What we learned was that the first set of beds you laid on at the beginning of your stay were yours for the entire duration of your stay. If you wanted to change seats during your stay (to sit by the pool one day and the beach the next), you couldn’t because everything else was “reserved” by other guests. To make matters worse, we were not told about this policy when we checked in, so there was a day where we told we could not sit by the pool due to lack of a “reservation.” This is unacceptable at a five star hotel. Putting aside this lack of communication, the absurdity of this “reservation” system is that it relies on the pool staff knowing every guest who sits down at a sun bed, remembering what they look like and where they sat each day. It also requires the pool staff to somehow know when each guest checks out in order to know that the “reservation” for those chairs could be released. This is absolutely impossible for the amount of guests the hotel services. Overall, unfortunately, for the price paid at this “five star” resort, I wouldn’t recommend, especially not for a romantic couples getaway.