Relais et Châteaux Thalasso & Spa Ile de la Lagune

My family and I enjoyed a wonderfully relaxing stay. We dined at the Michelin-starred restaurant, indulged in some rejuvenating spa treatments, and appreciated the beautiful accommodations in such a stunning setting. We’re so glad we chose to include this as a stop on our journey.

What is quiet luxury? Hôtel lle da lagune is. Waking up to a beautiful view of the Mediterranean sea coupled with Spanish tiled roofs and the pyreneases mountains in the distance is astounding. The rooms are intricately furnished and appliances with selective designer pieces like eames chairs and Smeg kettles. A heated 3rd floor pool with both sauna and steam room are sure to appease your relaxation needs. And to top it all off, you are in the French reverie, close to all the cute coastal towns with all the same memorizing scenery. If you are looking for a reverie on the Mediterranean coast, you've stumbled upon the right place.

Disappointing Experience – Overpriced and Dishonest Management I booked two rooms for my family at Relais & Châteaux Thalasso & Spa Île de la Lagune expecting a luxurious stay. While the hotel itself is nice, and the restaurant is decent, it is vastly overpriced for what you get. The real issue, however, was the dishonest billing practices. At check-in, we were told that everything in the minibar was included. Yet, a week after check-out, despite clearing everything with reception, the hotel charged me an unauthorized €900. Attempts to contact them via email went unanswered, forcing me to dispute the charge with my bank. The most shocking part? The hotel management outright lied to my bank, falsely claiming that I had run away from the bill—without any proof. This was a blatant scam attempt, and after eight months, I finally got my money back thanks to my bank. I cannot recommend this hotel. Luxury should come with honesty, and unfortunately, this place lacks integrity. Avoid at all costs!