Relais Histò San Pietro sul Mar Piccolo

Rooms and the decor of the hotel was beautiful! Unfortunately we were very disappointed with the overall service and vibe. There were very little guests staying; it was a ghost town during the day. Despite this, it took 50+ minutes to serve us lunch each day, even with being the only people to order food. We tried to get the waiters attention each time but they rush past ( despite having very little or no guests). This didn’t even give us an opportunity to discuss the poor service. They moved us into the restaurant due to rain one day and forgot to turn on the lights in there for 30 minutes 😅. I felt they had much younger day staff in attendance and they were more preoccupied with cleaning or doing tasks, than serving guests. The only good experience we received was when we ate in the restaurant one night. The service was superb. Booking.com does not make it clear that the spa is an additional charge. 95€ to sit in an array of pools is London prices so I was very shocked to find out the price, whilst already paying alot for the hotel room per night. This poor advertising is not the hotels fault but it started us off on a bad footing which unfortunately got worse. I would avoid this hotel. There is not much else to do in the area so if you’re not enjoying the hotel, there is nowhere to go…

Service was terrible. The room was hot. The bed was uncomfortable. The water never got hot (they explained how to make sure it would get hot, did not work). There was no one at the front desk for checkout at 915am. The food at the restaurant was subpar (50€ for dinner buffet with cold food). Lunch was not good either. The octopus was very salty. I would not recommend staying here. It is a 3/4 star hotel, not a 5 star hotel. The gym was also hot with no AC, and old equipment. The hotel felt pretty dead.

Ok, first of all, this hotel is NEVER a 5 star hotel. Not sure if even a 4 star. The facilities are beautiful , and some of the staff is really nicer but, some of the staff are REALLY rude, acting as if they are doing you the biggest favor ever attending you. The weather was a little cold during our stay, and we basically couldn’t shower, because there was no warm water, like wtf? And when we asked the woman at the front desk about it she was extremely rude and tried nothing at all to help, saying it was because of the weather and there was nothing she could do. So basically, I am paying 210 euros a night, and can’t even shower.