Relais La Lanterne

I booked here because of location and price/value, but caveat emptor: you don't get what you pay for. The management is unpleasant to communicate with. They hide the fact that if you arrive after 9PM they will only let you check in if you pay them 30 euro CASH fee (not detailed in policies) and if you protest (as I did), they will cancel your reservation and attempt to charge you a 100% cancellation fee from your booking site. Should you actually make it in time to be checked in (I did not as my flight was delayed at no fault of my own) they require a 499 euro deposit on your credit card (!!!) and there is a long list of possible ways they could retain part or all of your deposit, so read the fine print. Read the other reviews, they're not wrong!

Rooms are nice but thats about it, unfortunately Things I do not appreciate: - no reception, had to wait 2h to check in - very poor service and communication: very unpleasant and arrogant to talk to physically and over the phone - they took a 400 EUR deposit for 3 nights. Even 5 star hotels do not charge that much - to reach our room, we had to go through 5 flights of stairs without elevator, with our luggage - cleaning ladies clearly cannot clean - when you ask for anything, the weird excuse "oh but this is not a hotel, its an Airbnb" : riiight, but you charge more than hotels

Terrible experience! It didn't even start as it ended with a shameful exchange with the owner who deliberately lied about the possibility of being able to perform a free cancellation from booking to make a date change and went so far as to ban my number!!!! I strongly advise against booking in this place where tourist reception is seen only as mere profit without paying any attention to the customer. Luckily in Sardinia not everyone is like Mr. Alessandro, but tourism is about true hospitality! He deserves all the terrible ratings!!!!