Revier Hotel Säntispark

Beautiful location. Great service. Wonderful food. Walking distance to mall and indoor waterpark. ** No A/C in rooms (common) .. but weather was great.

The renovation is a huge success - this is a lively, welcoming hotel with some great ideas for today's needs. The 24/7 self-service cocktail maker, or the excellent co-working space inc. phone booths for remote work are some examples. There is no in-house gym but guests have free access to the Activ Fitness across the road. The Badespass package is also very good value compared to the admission cost for the Bäderwelt for two people. Be careful not to pay for breakfast as an add-on as it is already included in the package. The receptionist refunded that double charge on checkout. Breakfast is a textbook example of quality over quantity, with a compact selection of the best regional products. The team at breakfast was just wonderful - personable, houseproud, thoughtful and dedicated to making sure you start your day in a good mood. For a hotel which otherwise demonstrates a clear understanding of quality, the room has some surprisingly basic failings. Sleep quality was mediocre due to the stuffiness and brightness: the aircon was far too loud to use at night; the curtains barely blocked any light. The mattress was nevertheless very comfortable and the rest of the room in perfect working order. I was in the cheapest room category, so maybe the more expensive ones are better equipped.

The receptionist was very nice and freindly, the rooms were big with bed, bad smell and unpleasant view. I complained to the front desk and asked to inform the manager about our concern but so far no response. Outside weather is nice But the room temperature is cool and unable to change it. The Q code on the cart is not working.