Rex Hotel

Amazing Customer Service...(can't comment on the actual rooms) but hopefully all the issues guests have reported have been fixed! My friends have had a delightful stay and have been so well taken care of. All those extra touches were appreciated, many thanks

This hotel is rated five stars, but in my opinion, it doesn't quite live up to the expectation. While the staff are genuinely friendly and welcoming, the overall experience doesn't feel like it's worth the high rating. They also require a deposit in case of damage to the room, which is understandable, but it added to a sense of formality rather than comfort. It’s not a bad stay by any means, but for a five-star price, I expected more in terms of value and overall experience.

⭐ 1 Star… because I’m mad I didn’t book this hotel sooner! If I could give it ⭐️⭐️⭐️⭐️⭐️⭐️ stars, I would. Let me break it down like a proper pro traveler: 1. Hospitality – From the doormen to the front desk, to the gym attendants and restaurant staff — I’ve rarely felt this looked after. Everyone here treats you like you’re a returning VIP, even if it’s your first stay. Class act, start to finish. 2. The Room – Old-school Saigon luxury. The kind of charm that feels cinematic. Big, elegant, spotless rooms loaded with thoughtful amenities. Think plush robes, slippers, vanity kits, the works. Feels more palace than hotel. 3. Pool/Spa/Gym – Absolutely wow. Pool with skyline views, spa and sauna that melt the travel fatigue away, and a gym that’s fully equipped and not an afterthought. You could literally check in for wellness alone. 4. Breakfast Buffet – THIS is how you know you’re in Asia. The free breakfast here puts many 5-star hotels in the West to shame. Pho made to order, fresh tropical fruits, dim sum, eggs your way, pastries, juices… I nearly cried. 5. Location – You’re smack in the beating heart of Saigon. Step outside and you’re in the middle of everything. Food, shopping, culture, nightlife — it’s all footsteps away. Don’t waste your time reading more reviews — if you’re a real traveler who knows the game, just book the Rex. You’ll understand why legends stayed here. Thank you Rex for amazing stay.