Rio Design Copacabana Hotel

Not a 4* hotel. Service was non existent. The pool has closed. Location is really good for the beach but very noisy because of thin walls and windows that don't close properly. Breakfast was good with a wide choice. Room was spacious and comfortable with good air conditioning. But it was tatty with poor maintenance. Our room on the 5th floor was tired and dirty. The shower tap fell off. They even gave us an old towel that had holes in it and we had to ask for new towels. The cleaning was very poor. Our room wasn't cleaned at all one day and the left a dirty coffee cup during our whole stay (3 nights). Also the bathroom wasn't cleaned properly. It could be really nice but needs some love and attention

This Hotel is currently Scamming us out of over 600 Euros. They tried to do this more than once. They say they need confirmation from your bank and when you accept they take more money from! Beware of this Hotel and Bookings.com. Someone in house is scamming their clients out of Money! No one from the Hotel answers on their number or Whatsapp and Booking.com’s Customer service is non existent. You cant get through to anyone.

This is a 2 star quite shady hotel lying about its 4 star status. The pictures on the website are complete lies, the rooms are tiny, very old and falling apart. It rained as it does in December in Rio and our room on the 11th floor was completely soaked with puddles everywhere. Instead of moving us to a dry room they sent someone to wipe the floor with bath towels. The room also had mosquitoes in them. Super cheap, and shady. Would never recommend.