Rio Perlas Thermal Resort & Spa

Immersive in the Moutain and thermal rivers. The hotel offers such peacefull and resfreshing and rejuvenenting atmosfere. The SPA and nature walks are a must. Staff super friendly. And the tours are a must. Had the best time. Highlly recomend to a family or couples to have a stay

So sad I couldn’t give this hotel a better review. First they need to fire the gardeners. One would expect a lush tropics and It looks like a military base around the residence, all plants are trimmed to the point they barely have leaves and soil is bare. The regular rooms where we stayed are literally empty. No nightstands, no place to sit outside, no paintings no decorations in contrast to a large well built room. The restaurant is below basic. Triple fried French fries were like a rock , dry rice and basic food. Service was bad. Moreover we didn’t have a steady WiFi signal in the room. Not working most times or slow at best. Gotta walk down to the reception area or pool for good internet. Otherwise the hotel sits on a beautiful setting. Wish they appreciated nature more and just plant cheap invasive palm trees everywhere.

Rio Perlas Spa and Resort in Cartago, Costa Rica, was an unfortunate experience from start to finish. Our room had an unpleasant odor, and the amenities promised on the website were nowhere to be found. To top it off, we were given the wrong room altogether. The dining experience was equally disappointing, with overpriced food and a very poor selection. Despite claiming to offer internet access, we found it unavailable during our stay. The most unsettling part of our visit was overhearing employees discussing the ownership's connections to Israel's military. As someone who strongly opposes war, this was deeply disturbing, especially in Costa Rica, a country known for its commitment to peace. My wife booked this without much thought, but it turned out to be a nightmare. I couldn’t wait to leave. Avoid this place if you value your peace of mind.