Riverside Hanoi Hotel

Nice, decent hotel. Staffs are mostly good. Rooms are spacious,washroom is good. AC functioning optimally. Location good. Gym good. Only one bad experience that happened with me at breakfast today which I want to share here about one lady staff who behaved in a kind of threatening tone to ask my room number to force me to pay a bill for the breaking of a cup which was carelessly placed in the table. Unfortunately I was standing next to this to drink water. I tried to prevent the fall of that cup but failed. What I found out silly is that there was Close circuit camera in the room and she could have checked it before behaving rudely and Intimating way or she should ask her senior to check the incident. Fortunately there was a very nice gentle senior (probably senior to her) who understood the problem and assured me that this was not a mistake of mine rather an unfortunate incident that happened because of no fault of mine. I am thankful to him. I wrote this incident as there are many tourist who are coming from my great country (India🇮🇳) who might have communication problems with them and might have been for forced to pay penalty for such thing without any fault of them. And the behavior of such staffs must be corrected to be more humble and polite and tourist friendly way.

The room has many plug in sockets, nice and has real window (not the window to see inside house).

Little way out of the tourist area however only $5 taxi fare which takes anywhere from 30 -40mins your in the heart of the city.