Rixos Borovoe

Location - The property is located within a picturesque forest, adjacent to a large lake, offering a truly enchanting setting. Pick Up - we requested pick-up and drop-off arrangements from our hotel in Astana, and we were highly impressed with the quality of the vehicles and the professionalism of the drivers. Welcome - upon arrival after a long journey from astana we were greeted very well by the reception and also the guest relation manager. Room - we were upgraded to a lake view sweet the room was very spacious and very beautiful it had all the modern amenities which made it very comfortable. Restaurants - we tried all their restaurants and I would say that the food was really good special thanks to Chef Gopal & his team for making us feel at home with delicious indian, local & western dishes. Umaida our server & the restaurant manager during breakfast made sure we ate well. Activities - The range of potential activities is extensive, including favorites such as the Angry Birds game, walks along the wooden path near the lake, swimming in the pool, and enjoying a sheesha experience at the Skybar restaurant. We would like to extend our sincere appreciation for the exceptional helicopter tour arranged from the hotel, which was a highlight of our Kazakhstan itinerary. Special recognition is due to the pilot and assistant, Luliya, for their outstanding service. Overall: We were so bummed to leave this gorgeous resort, and I totally recommend you check it out! We're gonna try to go back real soon ourselves

The resort is absolutely amazing in terms of location and services. The meals are delicious, and the customer service at the restaurant is outstanding — especially yeKaterina, who is kind and professional in her manner. Many thanks to her and to all the staff. It was a wonderful experience, and we will definitely repeat it.

À good escape for a weekend of relaxation. Excellent structure in front of one minor lake of the Borovoe area with several facilities for guest. Only weak point the quality of the culinary offer of the so called Italian restaurant, which is not an Italian restaurant.