Rixos Montaza Alexandria

I had an excellent stay at this hotel. The property was beautifully maintained, and the room was spotless, comfortable, and well appointed. What really stood out was the staff incredibly kind, attentive, and always happy to assist, which added a warm, welcoming touch to the whole experience. The breakfast was outstanding, with a wide selection of fresh and delicious options that made every morning enjoyable. The hotel’s location is also quite special uniquely situated to offer both convenience for exploring the area and a calm, relaxing environment. I would highly recommend this hotel to anyone and would gladly return in the future.

It is a fabulous place and a great experience. The host offers a lot of cool stuff. We went to a tour to see all the great history of the place. We love it and we’re looking forward to come again in the near future. Ask for Diana she’s the one who take us and the tour and show us around and tell us about the history of the place.

This was my third stay at Rixos Montaza, and as always, I appreciate the noticeable improvements, especially in entertainment, which gets better with each visit. Also some things never change like the warm, smiling welcome from Mr. Abdelrahman, who sets a fantastic first impression. Highlights: Anjana Spa: Still a top-tier experience, offering perfect relaxation. La Turquoise Restaurant: Consistently excellent service and food quality. L’Olivio Restaurant (à la carte): A wonderful dining experience with great food. Areas for Improvement: 1. Golf Cart Transportation: Still insufficient, with long waits. Some drivers even refuse guests, asking them to wait for the next cart this needs better management. 2. Confusing Policies at Nyra Beach: A frustrating incident occurred when the manager, Mohamed, tried to charge me for dinner despite my half-board eligibility. I showed him the hotel’s written policy, and even reception staff confirmed my entitlement, but he insisted on enforcing an imaginary rule. Clarity and consistency in policies are essential to avoid guest dissatisfaction. Despite these issues, I still believe Rixos Montaza has the potential to be one of the best hotels. I share this feedback hoping for further improvements, as I genuinely enjoy my stays here.