Rome Art Hotel Trevi Hotels Group

Great hotel. We had rooms across the street. Staff helped with bags, which was great. The manual lift was fantastic time warp. Good fun but people forget to close the doors, then requiring you to walk you to walk up the stairs. No big issue. Great value and close to everything. Too many great food options within 5 minutes walk.

Stayed at this hotel for 5 days, the location of the hotel is superbly situated to visit so many places, i.e. Trevi Fountain and Spanish Steps are no more than 10 minutes walk, also a number of eateries are so close, including stores. The hotel rooms are small but functional. Everything was adequate, the view from room 401, was lovely, showing the hustle and bustle. The aircon in the room did not seem to work, when set at 18c at night the room still seemed hot. The noise outside the hotel is noisy but acceptable since you're on a high traffic place, the noise inside the hotel can be annoying I think tge noise of the lift when it was used was noisy. The lift had a slight jerk to it when it started off on the ground floor. The staff generally were pleasant, the Italian blonde young lady who checked us in was the one who was fluent in English and she was very helpful. There is also a water fountain for filling water bottles, opposite the hotel

Is the location good? Yes. But it is at the very center of the city so it’s extremely congested. However you can walk to a lot. Is this a 4 start hotel? Absolutely not. There is a main door and a teeny tiny lobby with no amenities. Our room was in a separate building across the street of which the entrance looks extremely shabby. Broken flooring all over the place and an antique elevator that hasn’t been cleaned since it was installed. Outside our room was very dirty carpet and filthy handprints on all the doors. The rooms themselves were a moderate size but looked like an IKEA installation. One evening another company was hauling in bags of laundry lining the halls and told us the elevator was not for our use, leaving my elderly parents to haul up flights of stairs after walking all day. Another day the people in the room next to us banged on our door to say there safe had been robbed. So was this a comfortable stay? No. Stay elsewhere.