Room Mate Gerard

I could not recommend this hotel enough. After booking this trip for my boyfriends 30th birthday I hoped the hotel would live up to my expectations, and it exceeded them! On check in they very kindly gave us a free room upgrade to Junior Suite, the room was clean, modern, very spacious and lovely! The rooms are well sound proofed with black out curtains and the beds are comfy. The air conditioning is great and when you re-enter your room it remains cool for your return which is appreciated during the summer weather. The hotel staff were amazing. they were all welcoming, polite and attentive. The hotel location was a walkable distance to all attractions so we only needed taxis to and from the airport and we did not need to use the metro.

We had a wonderful stay here! Great bathrooms, great rooms, and wonderful service! Our experience was extra elevated by Magda! She welcomed us with amazing customer service and really elevated our stay to the next level! They will always offer free water replacements and offer complimentary glasses of champagne when you arrive. Read just a couple bad reviews before coming here but after staying, I realized they were all wrong! This place is amazing!! Would rate 6 stars if I could thanks to her!! 10/10 recommend staying here!!

Me and my family had a wonderful time at this hotel. The rooms are big and comfortable. Breakfast with plenty of variety options. Great location. The best is the staff, always smiling and friendly. Thank you Genis Alejandro for your great hospitality. We hope to come back soon.