Rosa Grand Milano Starhotels Collezione

We absolutely loved this hotel. Rooms are clean and the location is very convenient. I would highly recommend this hotel. We purchased the breakfast option and we were glad we did. The breakfast had a grand variety of options. I will definitely stay here again!

We stayed at Rosa Grand Hotel in Milan, which is located just a 2-minute walk from the Duomo, a truly unbeatable location. The hotel exceeded our expectations in many ways. The rooms were exceptionally clean, the furnishings were modern and elegant, and the beds were incredibly comfortable, ensuring a restful night’s sleep. The breakfast buffet was diverse and satisfying, offering a wide range of fresh and delicious options to suit every taste. What really stood out to us was the warm and welcoming attitude of the staff, both at the reception and in the breakfast area. They were always friendly, attentive, and ready to assist with a smile. Considering the high quality of service, cleanliness, comfort, and the hotel’s prime location, the prices were very reasonable and offered excellent value for money. We would definitely choose to stay here again on our next visit to Milan.

Highly advise against staying at this property. While it is well located, we were incredibly disappointed by the service and facilities. Check in was an absolute zoo - the hotel was completely overwhelmed and there appeared to be a Viking cruise ship using the property for guests. The common areas were messy and unclean. The staff was curt and unhelpful - and there was a long wait to speak to front desk. Even at 3p, our rooms weren’t ready as is policy. They were still cleaning. The room was spacious and exactly the size and features we needed so we were relieved when we were finally in. Unfortunately, our bags did not arrive for hours after - my husband had to repeat his request in order to retrieve diapers for our 2 year old. We repeatedly had issues with key cards. The next morning: my children and I woke up with huge welts/bites in groups on our arms/necks. Possibly bed bugs. All this for spending ~ €2000 on an apartment room for one night. This is not worthy of 4 star designation and I hope this review helps others from making the same mistake we did in staying there.