Rose Aqua Park Hotel

Our stay at this hotel has been nothing short of exceptional. From the moment we arrived, we were welcomed with genuine warmth and outstanding service. The rooms are beautifully maintained, comfortable, and offer a perfect retreat after a day of exploring. A special and heartfelt thank you goes to the reception teams especially the Guest Relations your attentiveness, care, and dedication truly enhanced our entire experience you made everything smoother and more memorable. We’re incredibly grateful and will definitely be returning. Highly recommend this hotel to anyone seeking impeccable hospitality and comfort thank you all.

Excellent location, comfortable facilities. Major disappointment regarding the service for Moroccan clients: we clearly felt a difference in the level of attention and respect depending on the nationality. Being Moroccan, I unfortunately received much less friendly or efficient service, as did my family. Some staff members are friendly and pleasant, but from others, we got the feeling that we were bothering them. The hotel is not clean at all — it looks abandoned. The pool is dirty, and empty drink cups were left by the poolside for hours until one of the guests picked them up, afraid that a child might get hurt. Lack of hygiene everywhere (lobby, rooms, kids' playground, pool…). The food service is poor. For table napkins, they give you one paper napkin per person per meal! The buffet is very limited, and if you don’t show up early at the restaurant, you might find nothing left. The staff really needs training. One thing is certain: I will not go back.

🚫 Never Again❌ – Unsafe, Dirty & Unprofessional! 🚫 ⭐☆☆☆☆ This is by far one of the WORST hotel experiences I have ever had. Unsafe — staff opened my room door without permission, even while guests were sleeping. Dirty — rooms with no water, broken AC, and zero hygiene. Unprofessional receptionist with an attitude as if working in a nightclub, lifeguards busy flirting instead of watching the pool. ❌ The only reason I don’t regret coming is because I saved a 2-year-old child from drowning while the so-called lifeguards ignored their duties.❌ We arrived at 4 PM but only got our room at 6 PM — exactly when the water park closed, wasting our entire first day. If you value your safety, your time, and your money — stay far away from this place!🙏🏻