Royal Mediterranean Hotel

Great place to stay with spacious, cleaned and smoking free room, the staff are very friendly and helpful, make my stay at ease especially the manager Jack Lee. I had bought a gift for my Guangzhou friend, unfortunately he was not be able to pick up from me. Jack made a arrangement for a courier to pick up and sent to my friend. Really appreciate his kind help. This is my first time to Guangzhou as sole traveller and was glad that I have a good experience. If you are looking for long stay, this hotel is a good choice . Thank you again for your hospitality, Jack & his team. (謝謝你們給予我在地中海酒店八天住宿美好的服務） Agnes Choo (Singapore)

Stay away if you are looking to stay in a 5 star hotel. It is very old and not upgraded since it started. Carpets are dirty. Breakfast buffet is appalling and the list goes on

This 5 star property to me is probably 4 star at best? The hotel is actually quite nice but its abit run down. The air outside feels cleaner than my room. Wifi signal is poor too. The decor is old but beautiful and we stayed high floor with very nice view but the window glasses are dirty so u cant see very clearly. But overall i think its pretty great in terms of location amenities and its beautiful. BUT there is a day staff named Carine and a night staff guy with pony tail hair. They have VERY BAD SERVICE. Their service make this hotel cheap like budget hotel. Carine’s attitude is very bad, doesnt greet or help n will make some remarks etc. The guy with pony tail hair, we happened to approach the counter to check something on 2 seperate nights, he doesnt greet, no smile, after hearing our queries jus look down and ignore us. Both times the colleague beside him have to answer our questions. These 2 staff ARE TERRIBLE. They should be demoted and retrained. Alot of 3 star hotel staff service r better than these 2.