Royal Orchid Central Jaipur

While I liked the hotel considering its location, accessibility, rooms and price point, they can improve their service specifically on the staff being a little welcoming, courteous and helping. While I didn’t face any problems but I believe this is one thing which can help them get a 5 star rating for sure.

We stayed in two rooms for two nights. The hotel has a clean, welcoming lobby and courteous reception staff, which made for a good first impression. However, the housekeeping was a major letdown. While the rooms were clean on arrival, no bathroom towels were provided on either day in both rooms. The towels we eventually received were old and in need of replacement. On the second day, beds were made, but the floors and toilets were not cleaned at all — very disappointing. Breakfast was equally underwhelming. The food was lukewarm, the variety minimal, and overall cleanliness in the dining area was poor. On the second morning, there were no chefs present at 7:45 AM to make omelettes, despite that being a listed service. The hotel’s location on main Tonk Road is definitely a plus, but significant improvements in cleanliness, towel quality, and breakfast service are needed to deliver a truly comfortable stay.

The hotel is really requires urgent renovation. The bathroom was clean but the fitting were just too unkempt and old, and so was the bedroom with a mattress you cannot sleep on. Location of the hotel is excellent but lacks basic modern facilities and hygiene.