Royal Seginus

I am currently staying at this busy hotel and was truly impressed by the level of service, especially from one particular waiter, Salih Piliç, who stood out even among an already excellent team. Despite the main restaurant always being packed and fast-paced, he treats every single customer with the same courtesy, attentiveness, and genuine care. He consistently went above and beyond to ensure guests felt looked after, maintaining a calm and professional demeanor throughout. What makes the experience even more memorable is that his outstanding service is not a one-off — it is consistent and is just how he operates. I had the chance to speak to his senior, Muhammet, who is also extremely courteous and welcoming. It’s clear that strong leadership and a commitment to hospitality run through this team. Truly a standout experience, and I hope this waiter is recognised for the way he elevates the standard of service even in the busiest of times.

Came home yesterday after a weeks stay. What a beautiful hotel and time had. The rooms were bigger than expected and so luxurious (especially the bathroom - wow!!) The housekeeper done a wonderful job making sure the room was cleaned every day - a credit to the hotel. The main buffet restaurant was lovely at breakfast and dinner; good choice every day and always something different to have. Our servers were fab - thank you! The food spot by the amphitheatre was good. Kebabs, pizzas and the live ‘pancake’ station thing were firm favourites of ours. The ladies working at the live station were wonderful and a credit to the hotel. Drinks were nice, pools and water park were perfect, entertainment team were wonderful. Thank you so much for the most perfect stay! We are gutted to be home. Only issue we experienced was the constant barging in and rudeness - this being from non-English holidayers. But this isn’t the hotels fault.

When it comes to space, we had a very spacious room and de Kids club is also nice, spacious and big... however the Mini club and kids animation team can be improved.. Restaurant can also be improved.. check other online review and you'll have enough feedback to improve..