Ruby Gold Coast By Cllix
Gold Coast · Australia · 9 Norfolk Avenue
About Ruby Gold Coast By Cllix — Luxury Boutique Hotel in Gold Coast
Ruby Gold Coast By Cllix is an exceptional 4-star hotel in Gold Coast, Australia. Guests enjoy a distinctive experience combining world-class facilities including beach club, gym, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
Upon arrival we were informed that our room was on the 29th floor, but Jess soon fixed this by finding a suitable room on level 9, and proceeded to give us a quick, friendly and efficient rundown of the services available. Our rooms were clean and tidy throughout and very well appointed and equipped with everything we would need for our 10 night stay, including a change of bedding after 7 nights. The whole apartment is well lit and ventilated, having sliding doors to the balcony from the lounge and bedroom. A couple of minor issues we noticed on our first night were immediately rectified by maintenance after bringing them to Jess’s notice the next day
Great apartments with everything needed for a short or long term stay. We'll equipped kitchen and laundry facilities was a bonus. Beds were comfortable too. Our dislikes were that the rooms didn't have any block out curtains or blinds which meant the sun was so bright into our ocean view room at 5am. Also, I was appalled by how dirty our floors were..our feet were black from walking on them!
I stayed here for a work trip, and while the location was great and the apartment layout (a two-bedroom, two-bathroom setup just for me) was generous and convenient, unfortunately the experience didn’t hold up beyond that. On first impression, things looked okay, but after settling in and taking a closer look, the cleanliness was pretty disappointing. Aside from what seemed like freshly made beds, the rest of the space looked like it hadn’t been properly cleaned in a while. It definitely didn’t feel like it gets a proper deep clean between guests. I’ve attached photos taken the night I checked in, before I had touched anything. They speak for themselves. Service-wise, I didn’t see a single staff member during my brief 2 night stay apart from at check-in. The place had quite a deserted feel, which added to the overall lack of warmth or attentiveness. This place has potential, but sadly, I won’t be booking it again for future work trips. Sorry Ruby, you’ll need to do better.