Ruins Chaaya Hotel
Polonnaruwa · Sri Lanka · 2Nd Canal New Town
About Ruins Chaaya Hotel — Luxury Boutique Hotel in Polonnaruwa
Ruins Chaaya Hotel is an exceptional 4-star hotel in Polonnaruwa, Sri Lanka. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
A Magical Wedding at Ruins Chaya Hotel 💍✨ We recently celebrated our wedding at Ruins Chaya Hotel, and it was truly the most unforgettable day of our lives. From the moment we arrived, everything was handled with such care, professionalism, and genuine warmth. The venue itself is stunning—surrounded by nature and steeped in rustic elegance, it created the perfect backdrop for our special day. Every detail, from the floral arrangements to the lighting and seating, was beautifully done and exceeded our expectations. The staff were absolutely amazing—so helpful, friendly, and attentive throughout the entire event. They made sure everything ran smoothly so we could just focus on enjoying our moment with friends and family. The food was exceptional, the service was flawless, and the atmosphere was simply magical. Our guests are still talking about how beautiful and memorable the day was! Thank you, Ruins Chaya Hotel, for making our wedding a dream come true. We couldn’t have asked for a more perfect place to begin our journey together. 💕
During our recent stay, we were truly impressed by the hotel's humble and attentive service. The staff's warmth and dedication made us feel right at home. The culinary offerings were outstanding. We had the pleasure of enjoying both Western and traditional Sri Lankan dinners, each prepared with fresh, local ingredients and bursting with flavor. Breakfast was equally delightful, featuring a variety of dishes that catered to all tastes. The ambiance of the hotel provided a perfect retreat from the hustle and bustle of daily life. Whether you're visiting with family, friends, or as a couple, this hotel offers a tranquil and welcoming environment for all. We highly recommend this hotel for anyone seeking a peaceful getaway.
Here, don't take any functions. Poor food, terrible service, and the worst place. The fish and chicken curries have too many spices, and the pasta has spoiled. There was something wrong with every curry in buffet . You must repeatedly remind the service boys that you would like water at your table. Additionally, The manager himself serves as the barman, and when I kindly request a glass of soft drinks from him, his response is not good and not polite in speaking method. I felt ashamed in front of many people when that occurred. You must use the washrooms to wash your hands before or after eating. Attending the wedding here will be an awful experience. Don't take any functions here; otherwise, could be damage your professional standing.