Ruths Hotel

This is a very nice hotel, in a great location in old Skagen, with exceptional service and excellent restaurants. The staff is extremely friendly and professional. For instance, while having a coffee in the lobby area, a friendly staff member is coming around with a coffee pot asking if you would like some more coffee. The rooms are very spacious and impeccably cleaned. We enjoyed our weekend stay and will come back again.

Me and my wife visited Ruth's because it was our 11 1/2 wedding anniversary. The location was very nice close to the beach. You can hear the waves when you have the window open. We went in January, which is kind of off peak season. It was nice that there weren't that many people there. Ruth's is normally really full during peak season. Room ⭐️⭐️ The room we got was facing the ocean, which was nice. There were two problems with our room. The floor was crack where we entered the room. Me and my wife almost fell. We had to watch our step every time we left the room and entered the room. Second was the bathroom shower would overflow. When you took a shower. We didn't bother telling the front desk. Because we were only staying one night. Also, we were tired from the 4 hour drive. We just wanted to rest before dinner. We didn't want to deal with moving all our stuff to another room because we were already unpacked. Food⭐️⭐️⭐️ I have a mixed feeling about the food. I will try to explain why. The food tasted good, but the steak I got was tough. My wife got mussels and chips. Now, this was where the disappointment came in. Half of her mussels had their beard still attached to them. I have never seen this before at a restaurant. I was going to send it back, but my wife didn't want to make a scene. So she stopped me. Also, we noticed our waiters were very new and didn't really know what they were doing. They gave my wife the wrong wine. Then, she charged us for the expense wine my wife never got. Service-⭐️ Normally, when I review restaurants or places like this. I would not have put up with bad service and low standard food. But since this was our anniversary dinner. I listen to my wife. An didn't make a big deal about it. The dinner rate was ⭐️ Breakfast ⭐️⭐️⭐️⭐️⭐️ The breakfast was the best part of this trip. The service was excellent. The food was buffet. Plenty to choose from what to eat. If you want eggs, you will have to order it. Unless you want soft boil eggs. Finally, if you're going here for the experience and it's history. Then do that, but if you're expecting ⭐️⭐️⭐️⭐️this, isn't the place to go, in my opinion. For the price you pay to stay an eat here. Maybe it's better in peek season 🤔 with the service and food? I hope it is, but I'm not willing to pay such a high price again and get disappointed again.

Upon checkout, they charged me 5835DKK for my stay and dining. But I had already PREPAID 4246DKK of that with points. When I called them the next day after learning of the extra payment, they apologized and said they would refund me. They never did. I sent numerous emails and they ignored all of them. Beware a business that steals from customers.