San Marco Holidays

Very comfortable and friendly. I broke my ankle and could not stay in previously booked apartment. This resort was the best thing that could have happened. Ground floor, easy access with wheelchair and crutches. Easy to shower. Staff went above and beyond to accommodate. Ist day my husband had to go out, Dana came and checked on me to make sure I was ok or if I needed anything. Amazing staff! Do yourself a favour, if you come to Lucca, book San Marco Holiday. Very close to the old city walls and a lovely walk.. Thank You everyone at San Marco Holiday, you made my stay very comfortable.

Genuenly amazing staff, everyone was super friendly I sprained my ankle during my vacation (had nothing to do with the hotel), the manager (Stefano) did not only help me get an ambulance to the hospital, but he also came and picked me up and drove me back from the hospital, as well as offering us a swap to a room on the ground floor, so i didnt have to limp up the stairs. The rooms were nice and clean, as expected, and the staff were quick to provide us with extra kitchen equipment if we needed it (a kettle, sharper bread knife etc.). The wi-fi is a bit shaky, but it works fine for casual browsing, and you're not there to watch netflix all day anyway. Would definitively consider staying here again if i ever was to visit Lucca another time.

Lovely self contained studio apartment, very neatly done. We had a balcony overlooking the pool. Location about 500m outside the wall which was fine for us.