Sandcastle Cove

I love this location with nearby areas for sightseeing. My only drawback was that the rooms were not properly cleaned.

Our room was dirty, the beds were uncomfortable, and the room was infested with roaches, so I lived in constant fear that a roach was crawling on my face as I slept. Keep in mind we couldn't report this when we were living there otherwise we would have had to vacate from our vacation home for 72 hours. Info for if your room is infested with roaches too, clean all your dishes before you use them, even if they were clean in the drawer, try to keep all clean dishes in the dishwasher, if you have dirty dishes WASH THEM IMMEDIATELY! dont wait or it may attract roaches. The pool was nice, I lived the 9 foot section where I could dive in, but it was DIRTY. there was moss growing in the crevices of cracks where the ceramic tile stopped and the cement began, there were bits of grass, hair, dirt, and debris floating in the pool and sunk at the bottom. The celery was beautiful and I loved the pond. We took our scooters over to the other pond next door, and saw that it was MUCH nicer than ours. The pond was clean, there were more than one docks (and ours was old, fallingapart and run down). But the turtles were cute and so were the fish. I didn't see a gator myself, but I suspect their in the nicer pond. Enjoy your (roach infested) stay!

My wife booked this on Hotels.com but when she arrived, could not find the resort, despite contacting numerous people in the area. The phone number listed by Hotels.com is not a real phone number. Hotels.com could not reach the resort. There is a phone listed online which does not work. Another phone in the Hotels.com confirmation lists the Comfort Inn for help during the stay, which ironically is where she spent the night. The desk staff there knew nothing of Sand Castle Cove. This is a completely fraudulent listing, and Hotels.com is pursuing a refund for me. Avoid disappointment and heartache, look elsewhere.