Sandos Benidorm Suites

We’ve stayed at this hotel three times now, and we already know we’ll be back again. Benidorm is such a special place for us—we met here and even got engaged—so it holds a lot of meaning. That’s why choosing the right hotel is so important, and Sandos is absolutely perfect. What makes it truly stand out is the staff. They always greet us so warmly, and incredibly, they even remember our engagement story. That personal touch means the world to us—it genuinely feels like coming home every time we arrive. The hotel itself is fabulous: clean, comfortable rooms, great food with plenty of choice, and a relaxed, welcoming atmosphere throughout. The all-inclusive setup takes all the stress out of the holiday so you can just enjoy every moment. The entertainment is always fun, and the pool area is a great place to unwind. We’ve made some of our most cherished memories here, and every stay adds something new to the story. If you’re looking for a place that’s more than just a hotel, somewhere that truly cares, this is it. We wouldn’t dream of staying anywhere else in Benidorm.

I have just returned from the hotel today 14th June full and honest review. On arrival the hotel is impressive and spotless clean white leather sofas all over ground floor, reception staff efficient but not necessarily friendly the young trainee girl was very helpful and nice 4 lifts 2 each for odd and even floors so no long waits . The rooms (junior suite with pool view) are spacious for 2 people with a large balcony. The restaurant is down stairs accessible by lift if needed. I used a wheelchair and every single staff member couldn't have been nicer and more helpful especially SIMON an absolute delightful young man nothing was to much trouble. The head chef was very visible at every meal. There was a very varied menu and salad bar. The biggest disappointment was the food served in the in-house Indian restaurant it was awful. An authentic Indian chef would be worth his weight in gold. The staff in the bar also work very hard and can make an excellent cocktail. My suggestion to management would be 1) an information sheet with relevant information as not everyone has a scan on their phone 2) a selection of tea coffee in the room for people arriving rather than having to trail to the bar after a long journey. On the whole the hotel is very good their greatest asset is the staff who work there

Money went missing from my room, and I have every reason to believe it was taken by the housekeeper. I reported the incident to the hotel staff, but they did not respond appropriately — there was no proper investigation or responsible handling of the situation. This is completely unacceptable, especially for a place that hosts guests. Safety and trust should be a priority. Unfortunately, this experience ruined my stay, and I cannot recommend this hotel.