Sandos Griego Hotel

Myself, my husband and two young children visited this hotel last week and it was our first big family holiday. It was the most amazing week we could have asked for! The room was beautiful, lovely and spacious with a view of the pool. It was cleaned and beds were made each day which was so refreshing. The washing service was an excellent touch! I did three loads while I was there and went home with a full suitcase of clean washing, ideal when you have to come home and go straight back to work. The drinks were lovely, bar staff were great! When we went to the disco of an evening my children requested their favourite songs and the barman happily obliged- my kids were so happy! The magic show was brilliant, including my little boy in their show really made his holiday extra special. Thank you for the best holiday we ever had. We hope to come back here again one day! 🤍

Unfortunately, this hotel should have a 2-star rating! 1. There's no parking for guests. 2. The windows are leaky, and outside noise can be heard inside, making it impossible to relax! 3. Standard amenities are lacking, meaning there's no kettle to make coffee or tea! 4. There aren't enough sunbeds either; they're usually already occupied, so there's no way to use them! 5. Sunbeds on the beach are also quite expensive at €8! 6. Smoking is prohibited, but the staff doesn't enforce it; everyone smokes wherever they please! For such a high price per person per night, I expected what was included in my reservation. I didn't receive a coffee machine or other amenities! When I asked at reception, they said only rooms with a pool view get these! The rooms are generally dirty, the shower doesn't work, and the air conditioning can't be adjusted as desired.

I’ve stayed in many all-inclusive resorts, and this was by far one of the worst experiences I’ve had. This place has absolutely no business calling itself a 4-star hotel. Let’s start with the food: it was awful. Bland, repetitive, and often cold there was no variety there for fussy eaters. The desserts were cheap, tasteless, and looked like something you’d find in a school cafeteria it was just sugary slop passed off as cake or mousse— definitely not what you’d expect from an all-inclusive. The room we were initially given was a complete shock. The photos on the website look nothing like it. It smelled heavily of stale cigarettes, had stained towels, and felt generally unclean. I refused to stay in it, and the only option we were given was to pay €140 to “upgrade” to a better room — which frankly should have been the standard in the first place. While the upgraded room was more modern, that didn’t make up for the rest of the issues. The cutlery, plates, and glasses in the dining area were regularly dirty — clearly not properly washed. The pool was overcrowded and visibly dirty, with no available sunbeds. At the beach, sunbeds were available — but at an extra cost, even though it’s supposedly all-inclusive. Our friends had silverfish crawling around in both their bathroom and bedroom. The room they were moved to wasn’t much better and had the same issue they ended up covered in what looked like bed bug bites. Truly unacceptable conditions. The reception staff were rude and unhelpful and dismissive throughout our stay. The bar staff, on the other hand, were kind and welcoming — one of the only redeeming parts of the experience. The soundproofing in the rooms is non-existent. We could hear music blaring until 5am, plus every cough and conversation from the neighboring rooms. If you’re hoping for a good night’s sleep, forget it. To be fair, the entertainment was decent, and the beach bar had a nice vibe. But those small positives were completely overshadowed by the long list of problems. Also please be aware of some of the reviews as staff are asking for peoples phones to write good reviews. If you have any standards at all, avoid this hotel at all costs. It’s not even close to a true 4-star experience. This felt like torture staying here for a week it should be called the catfish hotel glossy photos online and a rundown reality on arrival. Never again.