Sapa Mountain Resort Affiliated by Meliá

I checked in to this hotel in April 2025 for 2 days. I am amazed with the room and hotel area. I felt like i was in spiritual retreat with all the trees and nature sound. It is close to the central but away from hustle and bustle.  Its location made it that way. Great service from the staff.  It amazed me more when they allowed me to take away my free breakfast meal bec i have to check out at 6am. Overall great!!

V good amenities, excellent staff, best location and budget hotel. Best in sapa. All manager respond very well. Good experience among my visited country Euro5, newzealnd, SA,

We had a wonderful stay at this hotel in April of this year. Everything was perfect, truly. We paid for our room in full at that time. So we were quite surprised to see that two days ago we were charged again the for the room we had stayed in three months ago, a room we already paid for! We attempted to get in touch for an explanation and a refund but we received no answer to our mail and message. We are now in contact with our bank to block our credit card to prevent this for happening again. The total cost ? 1.6 million VND (cost of the room and bank procedure fees). We are very disappointed and have a bitter feeling now about the whole experience. It is such a shame to tarnish what was otherwise such a beautiful stay…