SBH Costa Calma Palace Thalasso & Spa

Air condition wasn't working, but at night cools down to 72 in the summer. Don't forget your own shampoo because there they only have small packs to use, duschgel auf deutsch. Oh wifi isn't good there too, signal to weak , it's everywhere in the hotel , if possible use cell carrier.

I want to warn everyone that the staff works with discrimination of clients, if you are not from Germany then the reception will wipe their feet on you, they do everything for vacationers from Germany, the hotel chain belongs to Germans, 80% of those coming to the hotel are supplied by companies from Germany, so they smile at them. As soon as they hear another language - the delight immediately disappears. I would like the owner of the hotel to pay attention to the discrimination.

My family’s experience at this hotel was extremely disappointing. We arrived with two small children and were shocked to find that harsh chemical products had been used in our room. When we expressed our concerns to the management, we expected understanding and a resolution. Instead, we were met with an astonishing level of arrogance. The manager was dismissive, insisted the chemicals were fine, and when we said it was unacceptable, we were told to leave immediately—no refund, no compensation, nothing. Do not waste your money and time in this hotel.