Scandic Opalen

Great Hotel. Really well located. Friendly and efficient service. Great breakfast and good evening meals with a nice wine list. Gym and meeting rooms are great too. Highly recommend. Had a room on the 13th Floor with a great view!

Just smack in the middle of everything in Gothenburg. Tram right outside, good and easy parking options, awesome breakfast, lots of options right outside the doors and the nicest working people at the desk.

This review is about the “private parking” offered by the hotel. They have their own parking garage, which is why we chose them, as overnight parking in public parking garages in Gothenburg carries a high risk of break-ins, especially in foreign cars. Since my car was packed (road trip), I couldn't take that risk. Only AFTER booking and paying did we receive a message that the parking had to be reserved in advance via a link (URL). Unfortunately, the parking garage was full. The alternative offered was a public parking garage. I called the reception desk to change the booking to another date when private parking spaces were available, but that was impossible. So I had to cancel, which meant I lost all my money. The information about the private parking system should be clearly communicated BEFORE booking so that you can immediately check whether or not there is a space available! This should not come AFTER the booking and payment procedure! The hotel is also not open to solution-oriented communication. A request for a free cancellation (refund) or change of date was coldly refused.