Scarlet Pearl Casino Resort

We stayed at the Scarlet Pearl for our anniversary. The staff was amazing. Everyone was very friendly. They had security everywhere but it was in no way over bearing. Great price on the room. And the resort was clean and upscale. Would definitely go back!

We had a great stay! My husband and I had great time. Location great beautiful view from our room #706. Will definitely return. The food was pretty good. Favorite was filet migon from Steak house. Beautiful decor of whole hotel. Only wish had a balcony. Staff very friendly and quick response. Thanks for a great vacation stay!!

Went to check in and the room I requested on high floor away from elevator 5 months in advance when booking was not available even though I was assured it would be. They upgraded me to a panoramic room on a low floor by the elevator with a great view of a parking garage. Not an upgrade in any sort of way. To make the stay worst the person in the room next door had the TV so loud from midnight to 2:00am they could not hear the front desk calling out security pounding on their door. Security had to get a key to gain access to turn it down. Wild have been nice if the hotel took care of this when I initially called but no it took 3 calls over an hour to respond. Their excuse was short staffed in security. No alternative room could even be offered because they claim they were sold out. To top it off when I asked for a 1 hour delayed checkout they insisted I pay $50. Eventually a manager said they would waive it. For a 4 star hotel their service is severely lacking. After this lack of sleep and lack of care I'm taking my business back to Beau Rivage where you get actual 4 star service with upgrades that look at the water and not a parking garage.