Schlosshotel Bad Neustadt
Bad Neustadt An Der Saale · Germany · Schlossplatz 5
About Schlosshotel Bad Neustadt — Luxury Boutique Hotel in Bad Neustadt An Der Saale
Schlosshotel Bad Neustadt is an exceptional 4-star hotel in Bad Neustadt An Der Saale, Germany. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
We have stayed one night at the Schlosshotel and liked our room and the location of the Hotel. The room was spacious and tastefully decorated, the beds were comfortable, the bathroom was clean. We had a very good night sleep int he room. The breakfast was beautifully set and had a good variety of products. being able to have breakfast in the beautiful garden is a bonus as well! There were some things however that can be improved. Breakfast was served between 8am and 11am, however at 9:40am lots of food was already missing and not replaced, some tables were not set for new arrivals, and others were not cleared. There was no hot water in the tank from which water for tea is taken, and there were no lids for tea pots. One of the challenges staying in the hotel was that the reception worked only for certain hours and outside of those hours there was no one to ask for help. There was a tablet in the room with some information and a chat bot. The chat bot worked even though while typing the request we were not sure if anyone reads it as there was not response to it on the screen of the tablet. Despite our worries the message was read and the items we requested brought to us. High tech is great but in hotel business should be paired with a human touch as well.
My family and I had a brief one-night stay here, and the hotel blew our minds. The hotel is very beautiful, and the rooms were amazing and tasteful. I had hoped there would be a bit more of a "city" atmosphere around it, but again... I could have just looked more closely at the map. For a one-night stay with kids, it was great, but staying here for a couple of days could have ended up being boring. All that in mind, I wouldn't hesitate to use the hotel again.
Best place I ever stayed in Germany. You can bring your dog, kids, family for a quiet and beautiful time. I recommend every minute of it. You can go for the KissSalis Therme in Bad Kissingen, or eat a lovely pizza in O Sole Mio restaurant. There are a lot of things to enjoy here. Have a go, and a lot of fun.