Schlosshotel Karlsruhe

Good location near the station. Loved that our room overlooked the zoo and we could see the animals. Our own animal was well treated, good room, comfy bed, breakfast pretty good and welcoming staff on arrival. Thank you!

Extremely convenient location when arriving by train. Very helpful staff. Loved the old world atmosphere and especially the 1914 lift! Room large and spacious. No tea or coffee but we never use those anyway.

The hotel was comfy and classy. What ruined my stay was the rude behavior of the receptionist. Here I give the details so that appropriate action can be taken against here. Date and time: June 20, 2025 at 7:30 am. Receptionist: a middle aged woman with black hair To checkout I proceed to the reception counter, which normally is flanked by thick hanging red bands (indicating that one must not cross them -- it's a no-go zone). You must wait outside of the band, and the receptionist will come to you. Now on this date and time, the bands did not go all the way across. There was a 20 inch gap which appeared purposeful, as if people are allowed to go past the band and directly reach the receptionist's desk. As I tried to do so, this receptionist came towards me and started to lecture me on how to read the red band sign (red bands mean a no-go zone) in a condescending manner, which is pretty obvious for any reasonably functioning human being. I did point out to her the gap, and retorted that you all should do a better job at designing this sign rather than lecture me. All this ruined the mood for me completely. If a CCTV camera footage is available to the hotel authorities, I request that appropriate action must be taken against this employee.