Sea Spray

I can't say enough good things about our stay here! From the moment we arrived, everything was just wonderful. The room was beautifully decorated—charming wallpaper, tasteful furniture, and a lovely sitting area that made it feel extra cozy. The attention to detail really made it feel like a home away from home. One of the highlights was definitely waking up to that stunning sea view—absolutely breathtaking! We could see the pier from our window, which made mornings feel extra special. The room was spotless, the bed super comfy, and we appreciated the little touches like the tea station and fresh flowers. Everything felt clean, fresh, and thoughtfully prepared. A very special thank you to Marta, member of staff, who went above and beyond to make our stay memorable. She was incredibly friendly, welcoming, and genuinely cared about our comfort. You can tell she takes real pride in her work—her warm energy made all the difference! Highly, highly recommend this place if you're looking for a relaxing, stylish stay with amazing views and fantastic service. We’ll definitely be coming back!

Had a pleasant 2 night stay here, midweek, for £274/$370, which is actually quite reasonable for this fantastic location, lovely service and quality. The one painful bit was no official parking, but that is normal 90% of the hotels around Brighton Beach. PROS: -Friendly Service all around from the check in staff, cleaning, and breakfast staff. -For European standards, the "Family Room" we stayed in was spacious, clean, private patio, and a large bathroom. Albeit it was in the basement floor(which is normal for Europe.) -Comfortable Beds, large LCD TV, and even a small refrigerator(very rare! :)) -Walking distance to everything: Brighton Pier, Beach, Royal Pavilion, Shops, restaurants..i360 tower is a mile away, but a scenic walk. -Excellent breakfast buffet with lots of hot foods, even smoked salmon bagels! CONS: -No dedicating parking lot, it was a bit of nightmare spending 30 minutes driving around trying to find street parking, which we luckily found someone leaving just across the street. -Old creaky building, as most are in the area, so you'll hear lots of footsteps, especially in the Brighton room. -No Airconditioning, though probably not needed 90% of the time. -Breakfast is a the sister hotel The Charm, just 3-4 short buildings over, but could be annoying if its raining heavily. Good stay overall, would likely stay here again if the price was still reasonable :)

Booked 3 rooms for 4 nights each. My credit card was charged for all nights 3 days before our arrival. Although this is surprising and unusual, since most hotels charge your card only when you check out, I was OK with it. However, upon our arrival our circumstances had changed a bit and I asked if I could cancel the last night for 2 of the rooms and be refunded for those 2 nights (out of a total of 12 nights). Strictly speaking, I was canceling those 2 nights 3 days in advance, hence there should be no penalty for canceling. In any case, the answer was no. I was told that only if the hotel can re-sell those 2 nights then they would re-fund them, otherwise too bad. This was quite disappointing but perhaps equally important, the manner in which the manager explained the situation to me was rigid and unaccommodating, revealing a poor sense of customer service. On top of all of this, this hotel is advertised as a “boutique luxury hotel.” Well, the boutique part is somewhat accurate, but the luxury label is wildly misplaced. For example, (1) there was no decent coffee machine in sight, not in the room and not in the lobby, only water kettles, (2) shower water pressure was almost nonexistent, at least in the penthouse, (3) the default number of towels per room was apparently one. They gave us a second one when we asked for it, (4) bath tub was scratched and looked unappealing. All of these things are passable in a budget hotel but certainly not in one that claims to be a luxury hotel. Hence, all in all I do NOT recommend this hotel. For this price, you can do much better elsewhere in Brighton.