Seaden Corolla Hotel

Not so good, just for germans obviously. If you are not old german, dont go. Custom relations person disaster - rude, unproffesional During your stay you have one served dinner - we had to "choose" italian and it wasnt italian at all and it wasnt good at all! Everyone everywhere expects tips, its not normal!!! Overall disepointment

The worst hotel I have ever stayed at with a child! I stayed at this hotel with my child from July 5 to July 16, and it was the most terrible experience of all our trips. We arrived late in the evening, and they couldn’t check us in until 11:30 PM! Just imagine: a tired child, the heat, and the staff didn’t even try to help. I had to call the tour operator TezTour to somehow move things along. When we finally got the keys, it turned out that the room had a broken air conditioner, and it was impossible to stay there – stuffy air and a smell of dampness. The staff reacted slowly, indifferently, and without the slightest desire to help. There is no basic service here. The drinking water that should be provided in the room was either not delivered at all or given just one small bottle for two people, which is clearly not enough. Bed linen and towels were changed very rarely, and the cleaning was just superficial – dust, dirt, and unpleasant smells remained. There is absolutely nothing for children or families. There are no activities or entertainment at all – neither during the day nor in the evening. On weekends it’s even worse – total silence, boredom, and complete indifference to guests. The room is in terrible condition: old, shabby furniture, broken hairdryer, empty soap dispenser, faulty outlets. It’s obvious that the hotel hasn’t been renovated for a long time and no one cares about the comfort of guests. The food is monotonous and tasteless. The choice is minimal, and some dishes didn’t even look fresh. In the dining area there were constant queues, dirty tables, and the staff couldn’t keep up with cleaning. There was hardly any suitable food for a child. The territory is poorly maintained, the pool is small and not always clean. There are not enough sunbeds, and the ones that are available are old and broken. What’s especially frustrating is that the hotel does not match its stated category or star rating at all. The photos on the website and in brochures are heavily edited and have nothing to do with reality. In the pictures it looks like a beautiful, modern complex, but in reality it’s an outdated building with broken infrastructure and no proper service. And the most outrageous thing is that this “vacation” cost us 2000 euros, and it’s completely unclear what we paid for! No comfort, no proper service, no safe conditions for a child – just a complete disappointment. It feels like the management is cutting costs on everything – cleaning, maintenance, service, food, and even guest safety. I’m a mother, and it’s especially important for me that my child can rest in cleanliness, safety, and comfort. But in this hotel there is nothing like that! This is truly the worst hotel I have ever stayed at with my child. I strongly do NOT recommend this hotel to families with children or anyone at all. If you don’t want to ruin your vacation and your child’s mood – choose another place.

We've been there once now. But it is important to know that you do not get any information, you have to explore this hotel and all the corners yourself and then there are several stairs and elevators that are only for the staff, then you get to the kitchen, but that is not written anywhere. You get the information on the internet that you get several towels, but this is not the case. You get a maximum of 1 towel per person and they are not clean, as soon as you book more than one room in one name, they are never next to each other. They are extremely far apart and only if you complain you might be lucky enough to get a new room (hairdryer doesn't always work, towels are not exchanged but only taken away, balcony door can't be locked) And what is sad in my opinion is the animation. Then you can be prepared for the fact that the definition of "evening program" is certainly not what you imagine it to be. The "evening program" lasts a maximum of 20-30 minutes and then there is music that you hardly want to listen to and when it comes to "changing the music", statements like "there's nothing you can do" or "we've been up since this morning, we can't listen to anything else" should not come from the "animation". Then you should look for a new job. I myself will not book this hotel again. Once and never again! What is going on here. For me, this is not the definition of "relaxation" and "vacation".