Seaside Palm Beach
Maspalomas · Spain · Avenida Del Oasis, S/N
About Seaside Palm Beach — Luxury Boutique Hotel in Maspalomas
Seaside Palm Beach is an exceptional 5-star hotel in Maspalomas, Spain. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
We are happy to be back here again after so many years and nothing has changed - we are choosing Palm Beach for about the seventh or eighth time. Great atmosphere, excellent food, friendly and helpful service. The environment is beautiful, clean, cozy, the sea is very close as well as the promenade with shops. We look forward to coming back next year!
Food - perfect Staff - perfect Location - perfec Entertainment - loud till 11pm! So if you have small children or you would like to rest - forget it. Thats impossible. BIG worry - staff entered the room when no one was in to rearrange clothes on balcony! When I came in all was changed. Apparently clothes were visible through the glass so not looking great - still, will not return to the hotel which is not communicating and treating guests like children. A BIG NO!
Good Pool spa and food quality Now the rest: Stayed 7 nights at a supposed 5-star resort; service and hospitality did not meet luxury standards. • On arrival, staff gave information sheets but offered no explanation of facilities. • About 90% of guests were German; felt excluded and overlooked. • First night: Husband denied restaurant entry over shorts despite inconsistent enforcement—others wore sports attire and flip-flops. • Asked to pay extra to dine elsewhere where they did allow shorts, even though meal was prepaid. • Promised compensation for the incident; nothing provided. • Hotel director was cold and condescending, offered criticism rather than apology at checkout. • Restaurant service left side: waited over an hour for food, no drink refills, ignored by staff. • Right side: Crina provided exemplary service—attentive and professional. • No drink menu or price transparency during dinner; charged at checkout. • Pool bar banned swimwear, even for kids—impractical and detracted from a relaxed resort vibe. • Food and spa/pool facilities were good, but poor service, rigid rules, and unfriendly attitudes ruined the experience. • Lack of warm, genuine hospitality means we will not return.